Interested applicants should complete the application and submit to vbarton@neo.easterseals.com Click here to download the PDF application.
JOB LOCATION:
299 Edwards Street, Youngstown Ohio 44502
SUMMARY:
Easterseals of Northeast Ohio is looking for a full-time Client Peer Support Advisor for the Deaf (CPSAD). The right candidate for this position will be required, but not limited to:
CORE VALUES:
Employees are committed to creating an environment that promotes health, happiness, independence, and safety by providing individuals with disabilities with increased opportunities for access, inclusion, and choice. Our decision-making is guided by our values of integrity, respect, humility, welcoming, and determination.
JOB OBJECTIVE:
Provide direct service to Deaf, Hard-of-Hearing, and Deafblind persons by interviewing prospective clients to assess their needs, determine eligibility for programs, serve as a liaison between the client and social, medical, educational, and employment service providers, and gather and document data. Direct services will be provided in American Sign Language (ASL) and in a culturally sensitive manner.
ESSENTIAL DUTIES:
- Conduct intake interviews with Deaf, Hard-of-Hearing, and Deafblind people to determine their needs and eligibility for agency services.
- Advocates for, and assists clients with gaining access to needed medical, social, educational, and vocational services as needed in a client-centered/client-empowered manner.
- Provide all services in the most linguistically appropriate, culturally aware, and sensitive manner.
- Provide referrals and information to increase education for clients and families on available resources, increase support networks, and coordinate services among multiple service providers.
- Plans, organizes and participates in special projects, including outreach efforts, public speaking, and special activities to further educate and train the client and the community.
- Provide peer mentoring to clients for problem-solving, self-sufficiency modeling, and appropriate cross-cultural behaviors.
- Assist clients in obtaining vocational and employment services.
- Assist secondary education students with pre-employment transitional services and planning of career goals.
- Prepare client-related reports, records, assessments, and information to be entered into the designated electronic record-keeping system and statistical compiling.
- Will be required to travel to all counties serviced by the agency when “in-person” meetings are needed with clients residing too far from the agency or unable to travel to the agency to receive services.
- Travel between multiple sites may be required.
QUALIFICATIONS:
- Bachelor’s degree (in Human Services fields such as, but not limited to, Social Services, Sociology, Psychology, Counseling, History, Deaf Studies, Social Work, or other Human Services degrees.)
- Must have a valid driver’s license and reliable transportation.
- Must have proof of auto insurance.
- Fluency in American Sign Language (ASL)
- Knowledge of Deaf Culture
- A Criminal Background Check must meet the State of OH requirements for direct service capacity involvement.
CORE COMPETENCIES – KNOWLEDGE/SKILLS/ABILITIES/ATTRIBUTES:
- Self-motivation, organization, and time management skills
- Ability to work with a broad range of individuals from culturally diverse backgrounds within the organization and in the general community.
- Ability to represent the agency, its programs and services, and its staff when providing services within the community.
- Ability to communicate effectively in English and American Sign Language (ASL) and in writing.
- Ability to listen to and understand information and ideas presented through signed and spoken languages.
- Ability to maintain confidentiality.
- Ability to solve issues.
- Working knowledge of Microsoft Office Suite and other program-specific software.
- Must be honest, dependable, and able to meet deadlines.
- Must exercise sound judgment in making decisions and act accordingly.
- Serve as a linguistic and cultural resource to both consumers and providers.
- Accurately complete and submit required documentation and invoice in a timely manner to ensure compliance with standards of operation.
- Maintain awareness of best practices and emerging trends related to case coordination with Deaf, Hard-of-Hearing, and Deafblind communities.
- Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite. Working hours may include evenings, holidays or weekends depending on scheduled assignments and special events.
- Provide services in accordance with established standards of practice, company code of ethics, and confidentiality (HIPPA) requirements.
- Is friendly, helpful, and accessible to internal and external customers.
- Work is completed in a safe, sanitary manner.
EQUIPMENT USED/MACHINERY REQUIRED TO OPERATE:
Includes, but is not limited to:
- General office equipment, including computers and applicable software programs
- Operate a motor vehicle safely
PHYSICAL DEMANDS:
- May be required to lift, carry, push, or pull up to 25 pounds.
- Frequently requires sitting and standing
- Frequent utilization of repetitive motions
- May be required to drive and travel for extended periods of time
- Occasionally exposed to loud/noisy environments.
FLSA Status – Exempt – $44,000 per year
Classification – Full-Time
Benefits – PTO, Paid Holidays, Floating Holiday, Paid Sick Time, Medical, Voluntary Benefits, 401(k) with match
Drug-Free Workplace/EOE
